Documentation
Use this page to find out how to request product specifications and supporting records for a particular product or batch.
What to include in your request
Provide the product name, product form, and strength or concentration shown in the catalog. If you are asking about a specific batch, include the batch or lot number. For an existing order, include the order number so the request can be matched to the relevant item.
Product specifications
A specification describes the listed characteristics of a product, such as its form, strength or concentration, quantity, and packaging. Check that the document refers to the same product and option you are reviewing.
Certificates of analysis and test reports
A certificate of analysis or test report should be read in relation to the sample and batch it identifies. Check the product identity, batch number, report date, methods, and reported results. A report for one sample or batch does not establish the results for every product or batch in the catalog.
Confirming document availability
Contact us to confirm which documents are available for the product and batch you are reviewing. Include the type of document you need so your request can be reviewed against the relevant records.
For inquiries about product documentation, please contact [email protected].